Overview
Signal & Structure AI ("we," "us," or "our") operates the website at signalstructure.ai and related AI discoverability tools including our Custom GPT, MCP servers, and Signal Engine API. This Privacy Policy explains what information we collect, how we use it, and your choices.
What We Collect
Information You Provide
- Business information: When you use our tools (Signal Pulse, AI Visibility Check, Signal Score), you provide a business name and optionally a website URL, location, and industry. This is used solely to check AI platform visibility for that business.
- Contact information: When you sign up for our newsletter, book a consultation, or purchase a service, you provide your name and email address.
- Payment information: Payments are processed by Stripe. We do not store credit card numbers or bank account details on our servers.
Information Collected Automatically
- Usage data: We collect anonymous usage metrics such as which tools are used and how often, to improve our services.
- Standard web analytics: Our website may use cookies or similar technologies for basic analytics (page views, traffic sources).
How We Use Your Information
- To run AI discoverability checks you request
- To deliver Signal Score reports and consulting services
- To send our newsletter (only if you subscribe)
- To improve our tools and services
- To respond to your inquiries
What We Do NOT Do
- We do not sell your personal information to third parties
- We do not store the content of AI platform responses about your business
- We do not use your business data to train AI models
- We do not share your contact information with other companies for marketing
Third-Party Services
We use the following third-party services that may process data on our behalf:
- Stripe for payment processing
- Supabase for data storage
- Railway for application hosting
- Netlify for website hosting
- OpenAI, Anthropic, Google and other AI platform APIs to perform discoverability checks
Each of these services has its own privacy policy governing how they handle data.
Data Retention
Business discoverability check results may be stored to enable historical tracking and trend analysis for paying customers. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Request access to the data we hold about you or your business
- Request correction or deletion of your data
- Unsubscribe from our newsletter at any time
- Opt out of non-essential cookies
Children's Privacy
Our services are designed for businesses and are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Signal & Structure AI
506 Ramseur St, Unit 108, Durham, NC 27701
hello@signalstructure.ai